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HP Help and Support

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For Consumer and Commercial Notebook PCs

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Space Begin the ultimate support experience today with the new HP Help and Support for Microsoft Windows Vista developed for HP or Compaq Notebook PCs. Space
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Features for Windows Vista Help and Support

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HP System Health Check Icon

HP Health Check - Actively scans your machine to alert you of important updates from HP and Hardware or Software conditions that may impact the performance of your machine.

Advanced troubleshooting tools icon Advanced troubleshooting tools - Automated tools for common troubleshooting tasks.  Easily retrieve specific information about the hardware and software included with your PC using System Information.
HP Help and Support Icon Easy to follow help topics - Quickly find HP and Microsoft Help topics for learning, using, and troubleshooting your PC in Windows Vista.
HP Learning Center Icon Advanced new search engine - Features Best Bets and Frequently used Text Search (FTS) technology from Microsoft.
HP Update Icon HP Update - Receive automatic updates for HP help topics, software, drivers, and BIOS.
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Download and Install the latest Version Now

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The HP Help and Support for Microsoft Windows Vista and the HP Active Support Library are pre-installed on any new Compaq or HP Vista Notebook PC products.

To open HP Help and Support on your system:

  1. Click Start

  2. Then, Select Help and Support

If you have recently upgraded from Windows XP to Windows Vista using the Express Upgrade or HP OSDVD you may not have the HP Help and Support and the HP Active support library installed.  Please select the correct OS version from bellow.

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.

Download file(s) to install later:

HP Help and Support for Microsoft Vista (32-bit Editions)

»  sp34411.exe 1/1 (12.97M) version 1.00 C

 

HP Help and Support for Microsoft Vista (64-bit Editions)

»  sp34413.exe 1/1 (12.82M) version 1.00 C

 

HP Active support Library (32 and 64-bit Editions)

»  sp36082.exe (5.61 MB)

 

By downloading, you agree to the terms and conditions of the HP software licensing agreement
» HP software licensing agreement.
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